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Metro’s Red Line shuttle buses can be difficult to board for riders with mobility issues

A Chevy Chase resident is voicing frustrations over coaches that don't 'kneel' like traditional Metro buses Theweb page for Metro’s summer Red Line shutdown projectsays, “All shuttle service is ADA accessible.” But Chevy Chase resident Sherry Kaiman...

Dan Murphy • •1 min read
Metro’s Red Line shuttle buses can be difficult to board for riders with mobility issues
Transportation

Metro’s Red Line shuttle buses can be difficult to board for riders with mobility issues

A Chevy Chase resident is voicing frustrations over coaches that don't 'kneel' like traditional Metro buses

By

Mike Murillo - WTOP

July 23, 2026 11:11 a.m.

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    A map of dedicated bus lanes for the Metro shuttle buses during the Red Line closure. Photo credit: Elia Griffin

    The web page for Metro’s summer Red Line shutdown project says, “All shuttle service is ADA accessible.”

    But Chevy Chase resident Sherry Kaiman said she used one of Metro’s shuttle buses after a recent medical appointment and was surprised to find that passengers had to climb steps to board.

    “Did anyone think about people with some challenges?” Kaiman said.

    Read more on WTOP.com. This article was written by Bethesda Today’s partner WTOP News and republished with permission. Sign up for WTOP’s breaking news, traffic and weather alerts and emails today.

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    Originally published at Bethesdamagazine